Somnicore Privacy Policy

Last updated: June 7, 2026

Somnicore operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Somnicore utilizes secure, industry-standard e-commerce platform architecture and trusted data processors to safely deliver the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

📊 Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been completely de-identified.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact Details: Including your name, billing address, shipping address, phone number, and email address.

• Financial Information: Including credit card, debit card, or secure financial account numbers, payment card information, transaction details, form of payment, and payment confirmation details.

• Account Information: Including your secure username, password, security questions, shopping preferences, and account settings.

• Transaction Information: Including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, along with your past transaction history.

• Communications Data: Including any information you choose to include in your direct communications with us, such as customer support inquiries.

• Device Information: Including information about your device hardware, web browser operating system, network connection, IP address, and other unique digital identifiers.

• Usage Information: Including behavioral information regarding your interaction with the Services, such as how, when, and for how long you navigate across our storefront pages.

🔍 Personal Information Sources

We may collect personal information from the following primary sources:

• Directly From You: Including when you create an account, visit the store, interact with site elements, communicate with us, or otherwise provide your details.

• Automatically Through the Services: Captured safely from your device when you browse our website through the use of cookies, secure tracking pixels, and similar diagnostic technologies.

• From Service Providers: Received via our core infrastructure partners when they enable specific software features or process information securely on our behalf.

• From Partners or Third Parties: Received via verified external marketing or operational data networks.

🎯 How We Use Your Personal Information

Depending on your interactions with us, we use your personal information for the following professional and operational purposes:

• Provide, Tailor, and Improve the Services: We use your data to fulfill our retail contract with you. This includes processing payments, fulfilling and shipping orders, remembering your shopping cart items, managing your account, facilitating returns or exchanges, enabling product reviews, and personalizing product recommendations.

• Marketing and Advertising: We utilize personal data for promotional purposes, such as sending marketing communications via email, text message, or postal mail, and displaying targeted online advertisements across external websites based on your browsing habits.

• Security and Fraud Prevention: To authenticate your account, guarantee a secure checkout experience, detect or investigate potential fraudulent or malicious activity, protect public safety, and harden our storefront security framework. You are responsible for keeping your credentials safe; we strongly advise against sharing account access details with third parties.

• Communicating with You: To provide timely customer support, respond to operational questions, and maintain an efficient business relationship.

• Legal Compliance: To comply with applicable laws, respond to valid legal processes (including requests from law enforcement or civil discovery), and enforce our core business terms or policies.

🤝 How We Disclose Personal Information

In select circumstances, we may disclose your personal information to verified third parties for legitimate operational purposes subject to this Privacy Policy:

• With our primary e-commerce infrastructure provider, software vendors, and core technical partners who perform vital services on our behalf (e.g., payment processing, advanced data analytics, customer support systems, cloud storage, fulfillment, and freight shipping).

• With integrated advertising and marketing platforms to deliver relevant promotional placements to you. We leverage advanced e-commerce infrastructure tools to support personalized advertising across third-party websites based on user activity. You can exercise your right to opt out of targeted marketing uses [here].

• When you directly request or consent to a disclosure, such as arranging third-party freight delivery or interacting with social media login widgets.

• In connection with corporate business transitions, such as a merger, acquisition, structural reorganization, or to satisfy legal subpoenas, search warrants, or protect the digital rights of our platform users.

⚙️ E-Commerce Architecture and Infrastructure Support

The Services are hosted via a secure, enterprise-grade e-commerce platform architecture. This core infrastructure automatically processes and stores data related to your access and storefront usage to ensure maximum performance and security. Information submitted to our store may be securely transmitted across domestic and international server networks to support global payment processing and automated fulfillment networks.

Additionally, to optimize platform security and prevent transaction fraud, our infrastructure architecture utilizes systemic data points derived from aggregate customer interactions. In these localized operational capacities, the primary e-commerce platform engine governs data architecture compliance. To read more about data handling parameters or manage consumer options, you may access the core infrastructure network's privacy resources online.

🌐 Third-Party Websites and Links

The Services may occasionally feature links to external digital platforms operated by independent third parties. If you follow links to web platforms not directly affiliated with or controlled by us, you should independently review their unique privacy policies. We do not guarantee and are not responsible for the privacy protocols, security frameworks, or informational reliability of external sites.

🛡️ Security and Retention of Your Information

Please be aware that no digital security measures are entirely impenetrable, and we cannot guarantee absolute security. Information transmitted to us via unencrypted channels may not be secure while in transit; we recommend utilizing our secure storefront frameworks for all confidential inquiries.

The duration for which we retain your data depends on operational necessity, such as maintaining active customer accounts, delivering consistent product access, complying with financial auditing laws, or resolving structural legal disputes.

⚖️ Your Rights and Choices

Depending on your geographical jurisdiction, you may hold partial or complete legal rights regarding your personal data. These rights are subject to statutory limitations and legal verification procedures:

• Right to Access / Know: The right to request a formal disclosure of the personal data we currently hold regarding your identity.

• Right to Delete: The right to request the systematic erasure of personal information maintained within our databases.

• Right to Correct: The right to amend inaccurate or incomplete personal information.

• Right of Portability: The right to request a digital copy of your personal data or its direct transmission to an external corporate entity.

• Right to Opt-Out of Targeted Advertising: The right to direct us not to utilize your data for cross-context behavioral marketing. If you visit our website with a Global Privacy Control signal enabled on your browser, our system will automatically process it as a valid opt-out request for that specific device. You can learn more at https://globalprivacycontrol.org/.

• Managing Communication Preferences: You may opt out of promotional emails at any time by clicking the "unsubscribe" link located at the bottom of our digital correspondence. Non-promotional transaction summaries, order tracking, and account security updates will continue to be delivered normally.

To execute any of these data privileges, please contact our privacy compliance team using the contact framework provided below. We maintain a strict policy of non-discrimination against any consumer exercising their legal privacy rights.

📬 Complaints and International Data Transfers

If you have unresolved concerns regarding our data processing frameworks, please reach out to us directly. Depending on your location, you may also hold a statutory right to appeal our tracking decisions or file a formal complaint with your regional data protection authority.

Please note that we store and process data globally across secured international cloud architecture. For data transfers originating out of the European Economic Area (EEA) or the United Kingdom, we rely strictly on recognized legal protection mechanisms, including the European Commission's Standard Contractual Clauses (SCCs).

📧 Contact Information

Should you have any structural questions regarding our privacy architecture, policy updates, or if you would like to actively exercise your consumer rights, please contact our support team:

• Email Support: support@somnicoresleep.com

• Corporate Address: 345 Grant Avenue, Brooklyn, NY, 11208, US